Strategic Mobility in the Enterprise
Evan Miller, Mobile Solutions Director, Texas Instruments
- immediate access to time-critical information, improves workflow 29%
- downtime conversion into productive time 196 hours / year / person
Business culture change helped increase in net profit.
Value Stack - Mobile Phone > Secure Email & PIM > Intranet Web > Mobile Apps
Beyond Mobile Email
- location based apps
- browser based apps
- instant messaging / unified messaging
Support and web based ordering process was developed in house - not outsourced. They have smart people.
Company Profile
Mobile handhelds: 3500
Support personnel: 8 dedicated SLS and 4 help desk
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