A Couple of Friends

A Couple of Friends, originally uploaded by tgray04.

A couple of friends have have joined us for dinner and a night of entertainment!

Date Night

Date Night, originally uploaded by tgray04.

We are out for a night on the town! Ain't nuthin too gud fer my baby!

We are out at Mi Cocina downtown and we're hungry!

Wireless Voice and Data Contracting Strategies

Wireless Voice and Data Contracting Strategies, originally uploaded by tgray04.

Too much to post live - I will post more later.

AppForge, Inc.: Promise Behind Uncompromised Mobility

AppForge, Inc.: Promise Behind Uncompromised Mobility, originally uploaded by tgray04.

Gary Warren, Chairman & CEO, AppForge, Inc.



About 30 different mobile web browsers on the market today.



Web browser:

- simple text

- reliable consistent connectivity

- update and delivery vehicle for rich apps

Rich Apps

- graphically intense

- transaction focused

- brand / user experience

- unknown connectivity

Thick Apps

-

-

-



Software Industry use to focus on stand alone software. Now they are focused on web services rendering. Content or data industry through web browsing - customer-facing applications.



Connectivity is not as stable as we would expect. Mobile apps must be able to handle offline use. If you had to go get your email, mobile devices would be limited because of connectivity. But since email is pushed, continuous connectivity is not so significant.



Go to mobile.appforge.com on your mobile device and download a mobile copy of the app as a plane delay demo.



Recap

- powerful user experience

-

-



Currently supports over 600 mobile devices.

Pocket Power: Annual Update on Mobile Devices

Pocket Power: Annual Update on Mobile Devices, originally uploaded by tgray04.

Ken Dulaney - VP, Distinguished Analyst, Gartner



IPhone - not an enterprise device at all. It is a pretty lousy phone. You can't feel the keys so it is difficult to dial while driving. It is a good multimedia type toy device, but pretty lousy as a phone.



More radios than you can imagine - FM or digital radio, GPS, digital TV, ultrawideband, Bluetooth, WiFi, broadband - much smaller real estate than a PC, but much more antennas - this requires integration.



Openwave research - How much of the audience do I loose with mobile design? Answer: 50% of users for each layer a user has to drill down. Every click looses 50% of the audience.



If deploying handheld devices, they might as well be wireless.

Have mobile devices sync directly to the server, not to the PC first. PC sync is a bad design and difficult to support.



GPS: upcoming technology will allow GPS to work indoors. GPS can be used for security or convenience purposes, but you really need to keep an eye on privacy.



Email Devices: are devices closing in on BlackBerry?



T-Mobile dash: close in design to RIM. There is hardware out there that gives RIM a run for their money. Still software security issues, but still a good piece of hardware.



Desk phones are really a device of the past and prevalent primarily in North America only. Will your company be able to get away from their 50 year old buying practices?



If your company uses fixed price per minute for wireless, consider switching to WiFi on campuses to save money. Each minute on WiFi is saved money.



Design devices and applications in a way no user manual is needed.



Microsoft Wireless - does not have a good transport in place to support application usage on handheld devices.



Workers with walking sticks:

- security on a stick

- apps on a stick

* good idea but not really sufficient just yet.



Tablets:

- embedded 3G - okay for vertical applications

- field upgradable - requires knowledgeable workers

- USB tethered devices - will be good option for 3G handhelds to allow voice and data usage at the same time

* keep in mind it generally costs about $250 to have a laptop sent back in for upgrades



RIM - the Macintosh of the handheld world?

- not a licensed OS for other handhelds

- no one else makes their handsets

* 2007 will be an important year for RIM, especially regarding the release of new Microsoft OS.



HTC - rising hardware company. #1 supplier for Microsoft. Its the new HP of handheld designs.



Symbian - Used by Nokia - okay in Europe, but not so much in North America. Its up to Nokia to grow market in North America.



Consider changing dictoral policy on handheld devices. Allow users to choose devices they want but provide expectations before they purchase.



This whole slide show presentation was great - I will try to post the entire slide show unless there are legal issues.

BlackBerry Casino

BlackBerry Casino, originally uploaded by tgray04.

They loaded me up with $2000 at the door. I wonder if I can just cash out now? Oh wait, its fake...

Directions for WiFi: N and Beyond

Directions for WiFi: N and Beyond, originally uploaded by tgray04.

Drank Hanzlik, Managing Director, WiFi Alliance



82% of hotels in the U.S. Offer WiFi.



What to look for during 2007:

- Not just laptops - adoption of other enabled devices

- Voice as a "killer app" to provide cost savings and mobile convergence



Battery life expectations should increase.



If considering VOiP:

- coverage and range

- quality of service

- security

- power management

- interoperability



802.11n:

- up to 6x increase in throughput and improved range

- introduction of certification program

- Finalization in October, 2008, IEEE standard will be ratified

Using the Changing Landscape of Wired and Wireless Operators for Competitive Advantage

Using the Changing Landscape of Wired and Wireless Operators for Competitive Advantage, originally uploaded by tgray04.

Phil Redman and Michael King, Gartner



On average across major carriers, consumer customers maintain about 75% of the voice and data revenue.



Carriers are spending billions towards their voice and data networks and want people to use them. Use this to your advantage!



If you see significant drops in cost for devices and technologies, do your research - chances are something new is coming out and you may be releasing equipment that will soon be out dated.



Watch for incremental changes in device charges. If the carrier advises devices will be be software upgradable (not hardware) for near future changes in the network, get it in writing.



Gartner noticed significantly slower speeds in a loaded production environment than in lab stats provided by the carriers from their laboratory tests.



Gartner tests showed a 50% increase in packet size decreases slowdowns by 25%.



Keep asking questions - not only surrounding technology changes but also pricing.

Pearl Colored Pearl

Pearl Colored Pearl, originally uploaded by tgray04.

Its only right that they came out with a pearl colored Pearl. I wonder if my wife would like a Pearl for Valentines Day?

Finally...

Finally..., originally uploaded by tgray04.

I finally ran into another person from my company! I'm not alone! Say hi to Bonnie!

Another Bluetooth Device - A Barcode Reader!

Another Bluetooth Device - A Barcode Reader!, originally uploaded by tgray04.

Signature Capture through Bluetooth

Signature Capture through Bluetooth, originally uploaded by tgray04.

BlackBerry

BlackBerry, originally uploaded by tgray04.

Oooo. Buttons!

RFID: Technology and Application Update

RFID: Technology and Application Update, originally uploaded by tgray04.

Dwight Klappich, Research VP, Gartner



RFID is not going to be used to replace bar coding, but not in many instances. However, RFID can be more applicable where bar coding cannot be effective.



Sensory Network: real-time visibility of events that facilitate the management of, and ongoing analysis across, the extended supply chain.



Example: car manufacturers for trading vehicles during manufacture. Or warehouses wanting to track specific items.



What to track

- larger items to smaller assets until the business case reaches the point of diminishing returns.

- expensive high-valued items (cost of tagging should be less than 5% of the cost of items)



Building a business case

- small to mid-scale: $0.5 million to $1 million

- large scale: $1 million to $5 million+



Payback: expect ROI of one to three years



Implementation: pilot six to 12 months, full deployment one to two years



Myth of the 5 cent No current leaders in the magic quadrant.



Useful for companies that are concerned about loosing assets within company facilities. It cannot tell you an asset is currently located at this residence or in this country.



Evolved down to case level, not item level (referencing retail usage).



People or Asset Tracking - fixed readers in the floor, ceiling or at every door, but then we can find people or assets.



What roll can a wireless provider play in RFID tracking? Unknown.

Brrrr!

Brrrr!, originally uploaded by tgray04.

So it's 72 degrees outside but the conference rooms are freezing! I guess they have to do that since there are so many people.



So to make due, I resorted to soaking my thumbs in my coffee so I could keep typing on my BlackBerry.



Stiff thumbs and BlackBerries aren't a good mix....

Wireless in the Enterprise: Mobility Services Case Studies

Wireless in the Enterprise: Mobility Services Case Studies, originally uploaded by tgray04.

Hitachi, UC Berkeley and Global Manufacture of Consumer Goods



Early Deployment Challenges

- some kind of way to dynamically change channels on wireless networks, and find products to address scalability and coverage.

- trying to get to a single system to allow users to go anywhere, be able to open up their laptops, and work without IT intervention. Machine and user certs. Automatic renewal of certs.

- ubiquitous SSID for entire corporation

- Security in shared areas with other companies

- Guest networks



802.11 to locate assets / location based services - location based service allowed the company to locate an infected laptop within 15 minutes after a virus was detected.

Snack Time

Snack Time, originally uploaded by tgray04.

Where's the coffee? Has anyone seen the coffee?

The Evolution of WiMAX

The Evolution of WiMAX, originally uploaded by tgray04.

Ron Resnick, President & Chairman, WiMAX Forum



Some carriers are upset because this technology allows different players to compete.



Complimentary to cellular, not a competitor. It can easily integrate with 3G technologies.



- Delivers broadband anywhere, anytime

- Internet technology from the ground up

- One common standard globally

- Delivers highest throughput and capacity



Wireless technologies are evolving to OFDMA.



Development Requirements

- Easy to use

- Affordable

- Works on a variety of form factors

- Multiple usage models

- Broadband experience similar to fixed

- Different operator types

- Global roaming



Expect to see global WiMAX roaming in 2008-2009.

TRAQ Says Hi

TRAQ Says Hi, originally uploaded by tgray04.

Mobile Applications, Case Study with Safelite

Mobile Applications, Case Study with Safelite, originally uploaded by tgray04.

Safelite Autoglass deployed wireless BlackBerry devices, Bluetooth printers and GPS tracking for their mobile workforce.

Benefits
- increased customer satisfaction
- technicians work 1 job per day more than before
- technician tracking
- workload balancing
- embraced by user community

OQO

OQO, originally uploaded by tgray04.

Running Windows Vista, this little handheld is Awesome! It has a flip open screen and a pencil eraser type mouse, USB ports, and left and right mouse buttons. You should see this thing hooked up to an external monitor and docking station!

Strategic Mobility in the Enterprise

Strategic Mobility in the Enterprise, originally uploaded by tgray04.

Evan Miller, Mobile Solutions Director, Texas Instruments

- immediate access to time-critical information, improves workflow 29%
- downtime conversion into productive time 196 hours / year / person

Business culture change helped increase in net profit.

Value Stack - Mobile Phone > Secure Email & PIM > Intranet Web > Mobile Apps

Beyond Mobile Email
- location based apps
- browser based apps
- instant messaging / unified messaging

Support and web based ordering process was developed in house - not outsourced. They have smart people.

Company Profile
Mobile handhelds: 3500
Support personnel: 8 dedicated SLS and 4 help desk

Best Practices for Mobilizing Enterprise Applications

Best Practices for Mobilizing Enterprise Applications, originally uploaded by tgray04.

Dan Rudolph, Director of Product Marketing, Motorola Good Technology Group

Best Practices
IT dept should have centralized control over itpolicies.

Avoid
- cables or cradles to load or update software
- 1/2-2 hours per device for update
- installing desktop software
- requiring the use of a sync cable
- limited visibility of HH data

Best Practices
- OTA provisioning
- OTA policy control
- no desktop software
- end to end visibility (reports HH data)

Consistency is important!

Wireless Broadband Scenario

Wireless Broadband Scenario, originally uploaded by tgray04.

David Willis, Research VP, Gartner

Pay as you go vs unlimited service
- Users traveling one to three days per week would be okay with pay as you go services
- Users traveling four or more days per week would make better use of unlimited plans

Group workers into worker types.
TCO $-$$$$
- Alert Workers
- Forms Workers
- Traveling Workers
- Day Extenders
- Campus Workers
- Teleworkers

Should 3G be Embedded?
- No. Technology continues to move forward and upgrades could cost more than expected.

Options - tethered or secondary external device.

Recommendations
- categorize users by need
- capture total spending
- concentrate on high volume users first
- use wireless as part of business recovery strategy
- embrace broadband aggregator and 3G services plans for mobile professionals
- use process-focused, mobile-workforce focused or mobile portfolio planning strategy to optimize ROI
- invest in a mobile application architecture
- examine acceleration technologies (e.g. SoftWOCs)
- expect a multi-network strategy, combining 3G, WiFi, and wired options

74% increase in data speeds for embedded 3G is a bunch of BS.

The Pearl, BlackJack and 8700 Side By Side

The Pearl, BlackJack and 8700 Side By Side, originally uploaded by tgray04.

For size comparison. You know is guys, we are always comparing sizes.

BlackJack

BlackJack, originally uploaded by tgray04.

So the bottom back of the BlackJack says, "For optimal call performance, do not obstruct this area during a call.". Nice design. How do you hold the back of the phone to talk on it since your hand would be covering this part of the handset?

Drrr.

Cingular Handhelds

Cingular Handhelds, originally uploaded by tgray04.

Which one should I play with first?

Kelly Says Hi

Kelly Says Hi, originally uploaded by tgray04.

Good old Cingular sales account manager!

Nokia E Series

Nokia E Series, originally uploaded by tgray04.

Running Symbian and Palm OS.

Windows Mobile Smartphones

Windows Mobile Smartphones, originally uploaded by tgray04.

Good Cup Cake

Good Cup Cake, originally uploaded by tgray04.

...and I'm not that fond of cup cakes!

Cingular Wireless Luncheon

Cingular Wireless Luncheon, originally uploaded by tgray04.

Jeff Bradley, VP Cingular Business Markets Group

He's just telling us how great Cingular is.

Wireless Security Scenarios

Wireless Security Scenarios, originally uploaded by tgray04.

John Pescatore - Secret Service, NSA, VP Distinguished Analyst, Gartner

Focus on how to support mobility and how to do it securely.

Successful business are the ones that take risks - but enterprises must take into account security.

Vulnerabilities and attacks for mobile devices will increase through this year and into next year.

All corporate mobile email should flow through email server malware removal.

Focus on strong device configuration compliance processes.

All mobile communications services should include malware filtering. If we we're renewing our services, ask providers if they provide and maintain malware support. If it is built in, it will reduce our cost of ownership and maintenance. Force vendors to step up.

Client side anti-viral should be the last resort - and won't work anyway.

In 2006, average enterprises spent 6% of IT budget on security.

Extend established security processes to deal with mobile business threats.

Perform an inventory and discovery. Focus on content discovery for mobile platforms.

For other mobile devices, force sync to server, not to the PC - this will cut down on sensitive data leaving the company. How, I'm not sure.

Windows Mobile 5 does not have decent security and companies must take additional measures. Windows Mobile 6 will provide increased security.

Mobile Scenario For the Future

Mobile Scenario For the Future, originally uploaded by tgray04.

Nick Jones, VP Distinguished Analyst, Gartner

My BlackBerry errored out and closed out my notes twice during the session. I lost all my notes. I will have to add more later.

Keep an eye on Nokia E Series and Windows Smartphone.

Don't buy devices with embedded 3G unless you take into account future upgrade costs.

Mobile users will expect to carry both a laptop and a mobile device through 2008 - no integration to a single device until after that.

If corporations are going to secure a device, the corporation must own the device.

Mobile threats will continue to grow through 2010, but security will be manageable

Don't focus on new corporate applications that don't add any real value.

On mobile applications, don't ask for information that is already known or can be deducted.

A Vision for Networks in 2012

A Vision for Networks in 2012, originally uploaded by tgray04.

David Willis, Research VP, Gartner

A CIO's View

If you want to thrive in your company, put yourself in your boss's position.
- efficiency and cost management
- assets effectively managed - using wifi or rfid to manage fixed or mobile assets
- enhanced productivity
- no security issues
- high user satisfaction
- earn trust in the business

A User's View
- Control
- Convenience
- Security

Goal: no user training required

An Administrator's View
- Application Enhancement
- Automation
- Security
- Architecture

Goal: no new labor

Wireless Services on a Global Scale
- will require use of multiple carriers; do not expect to have one carrier for complete global services

By the end of the decade, RIM will be one of the top 10 contenders in the wireless market.

Driving Costs Down
- Strategic Planning
- Standardization
- Process and Governance
- Change Management

Look beyond IT costs to company benefit.

Before the Mob

Before the Mob, originally uploaded by tgray04.

The quiet before the storm...

Registered

Registered, originally uploaded by tgray04.

That was easy... The wife was right! Got my nifty bag and badge. Now I'm heading to get some coffee till the opening ceremonies.

Arrived

Arrived, originally uploaded by tgray04.

Now let's see if I can find where I'm suppose to go.

Heading to the Conference

Heading to the Conference, originally uploaded by tgray04.

So its a little past 6:30 in the morning and I'm stopped in the middle of the interstate. I need to get there by 7:00 to make sure my registration went through. Hopefully things will speed up. Oh, wait, we are starting to move again...

Waiting For Breakfast

Waiting For Breakfast, originally uploaded by tgray04.

Yes, we are one of those couples that eats breakfast at 11:30am. But hey, its Saturday! We are waiting for a table with a host of other people here at Ginger Brown's Restaurant. This place is well worth the wait. If you ever make it to Lake Worth, be sure to stop by Ginger Brown's for breakfast. If it's your birthday, your meal is free!

Why?

Why?, originally uploaded by tgray04.

They must be getting ready for next Christmas....